fbpx
CLIENT CASE STUDY

Fit Profits

Business Administration Services

Ardross, WA

5-10

Fit Profits assists small and medium companies with expert processing, administration and financial management services.

Issue

Why did you get in touch initially and how did you choose Inspired IT?

We had had a traumatic experience moving to a server, and so had changed providers. While they were great and helped us out of the crisis, we were too small and our requirements a bit more complex than a standard small business to fit their profile and get the ongoing partnership we were looking for, and they recommended we might fit better with Matt and his team at Inspired IT.
 
After being referred, we met Matt, and his approach to business and the culture that he was building in his team seemed to fit with how we like to operate, which is so important to us. We were confident that the support that we would get would fit our needs, and that we could build a strong and ongoing partnership and grow together with Inspired IT over time.

Solution

How did Inspired IT assist in resolving your issues and achieve your business goals?
The help desk service is fantastic, reliable and technically good. The team are friendly and the systems work so that the issues that get identified get solved quickly. The team are also interested in getting to understand the business so that they can add value in a variety of ways.
 
We rely heavily on IT solutions to deliver our service and also to engage our clients. To enhance our productivity, efficiencies and effectiveness, it’s also really important to us that we can get support not just with the hardware set up and technical glitches, but also to play with new tools and explore how they may fit with what we do. Inspired IT have been great and working with us on that as we explore how to keep heading in new directions.

Client Feedback

How would you describe your overall experience with Inspired IT?

It’s a great partnership, we hope Inspired IT enjoy supporting us as much as we enjoy working with them! We are excited about the new initiatives that Inspired is working on and are looking forward to continuing the journey!

Issue

Why did you get in touch initially and how did you choose Inspired IT?

We had had a traumatic experience moving to a server, and so had changed providers. While they were great and helped us out of the crisis, we were too small and our requirements a bit more complex than a standard small business to fit their profile and get the ongoing partnership we were looking for, and they recommended we might fit better with Matt and his team at Inspired IT.
 
After being referred, we met Matt, and his approach to business and the culture that he was building in his team seemed to fit with how we like to operate, which is so important to us. We were confident that the support that we would get would fit our needs, and that we could build a strong and ongoing partnership and grow together with Inspired IT over time.

Solution

How did Inspired IT assist in resolving your issues and achieve your business goals?
The help desk service is fantastic, reliable and technically good. The team are friendly and the systems work so that the issues that get identified get solved quickly. The team are also interested in getting to understand the business so that they can add value in a variety of ways.
 
We rely heavily on IT solutions to deliver our service and also to engage our clients. To enhance our productivity, efficiencies and effectiveness, it’s also really important to us that we can get support not just with the hardware set up and technical glitches, but also to play with new tools and explore how they may fit with what we do. Inspired IT have been great and working with us on that as we explore how to keep heading in new directions.

Client Feedback

How would you describe your overall experience with Inspired IT?

It’s a great partnership, we hope Inspired IT enjoy supporting us as much as we enjoy working with them! We are excited about the new initiatives that Inspired is working on and are looking forward to continuing the journey!

Want to find out how Inspired IT can help YOUR business?

Contact our friendly team today

More Case Studies

Read other client success stories

Global Drone Solutions

Global Drone Solutions is Australia’s leading provider for CASA certified drone training courses based in Perth.

Read More

Aqura Technologies

Aqura is an industry leader in the provision of innovative technology solutions with a proven ability to deliver value-added solutions in challenging locations.

Read More
Real Time Analytics