Foundations that keep you moving
Managed IT should mean fewer problems reaching you, not more tickets to chase. It starts with your systems, your team and where your business is headed.
Managed IT is the ongoing, outsourced management of agreed IT systems, with clear responsibilities, service levels and reporting. This gives your business a structured approach to keeping technology secure, reliable and performing as it should.
For growing Perth businesses of 25–200 staff, Inspired IT brings together:
Rather than waiting for something to break, these services work together under one managed IT foundation.
With remote support and onsite assistance available across Perth when required, you have access to practical support backed by clear expectations around how your IT is managed.
Not every business needs full-time IT support, and not every business can run without it. Find the level of support that genuinely fits your business, not more, not less.
If you’re a small team that doesn’t need full-time IT support, you’ll want strong protection and on-demand expert help when you need it.
For growing or established businesses that need proactive IT management and support, either as a complete outsourced Managed IT solution or an extension of your internal IT team.
If you’re an established, compliance-led business that needs Managed IT designed to support your cyber security, governance and compliance requirements.
EVERY LEVEL OF SUPPORT, BUILT IN AS STANDARD
Through our managed IT services in Perth businesses can increase productivity, scalability, and flexibility while they continue to grow. Remote monitoring and support tools, regular maintenance, preemptively applied fixes, and an expert team of dedicated IT professionals are the foundational tools that can make all of the difference.
Our Managed IT solution includes:
Hardware, Microsoft licences, migrations, major projects and after-hours work may incur additional costs where they fall outside the scope of your Managed IT agreement.
Discuss your Managed IT Needs
partnership?
Managed IT, Cyber Security and Advisory, working as one rather than three separate line items. Here's exactly how, and where compliance fits into each part.
Wouldn’t it be nice to spend less time worrying about upgrades, backups, security and day-to-day IT issues, and more time focused on your business?
Inspired IT’s Managed IT services take a proactive approach to keeping your technology reliable, secure and up to date through ongoing monitoring, preventive maintenance, patching and escalation when an issue needs attention.
Rather than simply responding after something breaks, we monitor your IT environment to identify issues that need attention, maintain and patch supported systems, and escalate problems when further investigation or action is required.
For example, when monitoring identifies an issue with a supported system, it can be investigated and addressed before it develops into a larger problem, where possible. The result is a more structured approach to managing your IT, helping reduce avoidable disruption and giving your team reliable support when something does go wrong.
We start by understanding your systems, users, sites and priorities, then define the scope of support, service standards, key risks and commercial terms.
With the scope agreed, we establish how your Managed IT service will work, including support responsibilities, service boundaries and the priorities that will guide the transition.
We coordinate access, credentials, licensing responsibilities and any incumbent handover, then confirm monitoring, backups, support channels and escalation processes are in place.
Proactive support and ongoing management are backed by regular reviews of completed work, recurring issues and service performance, helping identify and agree priorities for continual improvement.
Our smart AI helper, i-Assist, speeds things up by creating fast-track support tickets for common requests, helping your team get answers sooner.
Included in all Managed IT packages, it cuts down wait times and reduces support costs by taking care of those frequent “quick fix” problems – meaning less back-and-forth and quicker resolutions for everyone.
Want access to i-Assist?
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You’ll get your very own dedicated Account Manager to guide you.
We’re a highly capable, local IT company specialising in growing businesses.
Driving technology change in businesses to not overwhelm staff and effortlessly become more profitable.
See how Inspired IT delivered managed IT services, Microsoft 365 and Copilot licensing to support DRD Group's growth across industries.
Read MoreFrom strategy to support, see how Inspired IT helped WA Fuel Supplies build a secure, reliable IT environment ready for growth across Western Australia.
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Managed IT makes ongoing IT support easier to budget for with an agreed recurring fee, while proactive maintenance can help reduce avoidable issues and downtime. Your quote will clearly outline what’s included and identify costs that sit outside the agreement, such as hardware, licences, project work or after-hours support. Actual savings will depend on your environment, service scope and current IT arrangements.
Managed IT suits businesses of any size in Perth, especially those looking to streamline IT operations, strengthen cyber security and cut costs. Healthcare, education, finance and professional services are common fits, with support shaped around each business.
Our Managed IT Services cover everything required to keep your people productive and your technology running smoothly. Available in two tiers and offered as either ad-hoc support or a fully managed service, we provide helpdesk support, troubleshooting, cloud administration, network support, user management, vendor coordination, and user enablement.
Support is provided according to the service hours and response targets agreed in your Managed IT package, with priority given to critical issues. Your agreement will outline first-response targets, after-hours arrangements and when on-site support is available. Response targets refer to how quickly we begin assisting you, rather than guaranteeing that every issue will be resolved within that timeframe.
Cyber security protections can form part of your Managed IT package, with the specific controls depending on the level of service selected. Additional managed security monitoring, response and framework-aligned support are also available where required. Your agreement will confirm the security and backup services included. For more detail, explore our Cyber Security services.
Managed IT pricing depends on factors such as the number of users and devices, your locations, system complexity and the level of support and security required. Once we understand your environment and agree the scope, we’ll provide a quote that clearly explains your recurring fee and any separate costs, such as onboarding, licences, hardware or project work.
Yes. We start with discovery and work through the handover with you and your existing provider, including authorised system access, credentials, licence responsibilities and backup arrangements. Before your service starts, we also verify key areas such as monitoring, backups, support channels and escalation processes to help make the transition as smooth as possible.
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IT issues seem to arise at critical deadlines and moments throughout the day. This is not viable for the modern, technology dependent company. Don’t let your business fall victim to a system issue large or small – seek our expertise and get a fast, effective solution with our reliable IT Support.
In the event of unplanned outages or other disasters, your business needs a plan to continue successfully operating. From cloud-based backups to the secure replication of vital business data. We have the expertise and capacity to protect, store, backup and provide fast and comprehensive data recovery to enable business continuity.
Procuring the hardware and software for your business on your own can be challenging and time consuming. Our IT experts specialise in identifying, procuring and installing the IT hardware that is perfect for your needs. Leave the sourcing, supplying, configuration, installation and testing to the team at Inspired IT.
Let Inspired IT manage your Microsoft Teams Calling with cost effective pricing plans, hardware and software support to ensure that your team are connected and productive wherever they happen to be.
We love Microsoft 365, and we think you will too (if you’re not already enjoying its innumerable benefits already). Inspired IT is Perth’s leading Microsoft Office 365 partner and we can help with everything from migration, installation, optimisation and support of a new or existing system.
You need a communication platform that empowers your team, streamlines workflows, and delivers a superior customer experience. Our business phone solutions are designed to give your business that competitive edge.
Your business’s critical information isn’t as safe as you would hope online. Protect your business, stakeholders and valued clients, with Inspired IT’s cyber security services. These services are centred on preparation, protection and response. We have a keen focus in vulnerability scanning, mitigation, and testing, as well as E8 compliance and maturity, and cyber awareness training.
We help companies who don’t have an in house CIO or CTO to implement strategic and tailored IT projects to maximise their success. Get all the benefits of having a dedicated IT and tech expert in your business for a fraction of the cost of hiring full time.
