Managed IT Support
Applecross, WA
50
DRD Group has provided recruitment and workforce solutions to the mining and resource sectors since 1995, and has since expanded into a range of other industries. Operating from Applecross with a team of around 50, the business was looking for a technology partner with the transparency, expertise and reliability to support it as it grew. Matt Seeds, Managing Director at Inspired IT, had been introduced to DRD Group some time earlier, so when the search began, they came to him.
DRD Group needed an IT provider with the technical capability to match the pace of a growing, multi-industry business, along with the transparency to keep costs and decisions clear at every step. With a long-standing reputation to protect and an evolving client base to serve, DRD Group wanted its technology managed proactively.
Inspired IT presented a solution built around transparent costs, strong technical expertise and a clear transition plan, giving DRD Group the confidence to move forward.
Managed IT Services:
DRD Group engaged Inspired IT for the full managed services offering, giving the business day-to-day support, monitoring and maintenance across the business.
Microsoft 365 Business Premium:
Inspired IT took over the management of DRD Group’s Microsoft 365 Business Premium licenses, providing the business with a secure and consistent platform for daily operations.
Copilot Licensing:
Microsoft Copilot licensing was organised and implemented for key staff, supporting their work with AI-powered inside a secure environment.
Clear, upfront cost breakdowns have given DRD Group full visibility over its technology spend, exactly the transparency the business was looking for in a partner.
DRD Group moved across to Inspired IT without disruption, giving the team confidence in its new IT partner from day one.
With Inspired IT managing its technology day to day, DRD Group can rest assured knowing issues are detected early and proactively managed across the entire team.
Looking ahead, DRD Group plans to continue expanding across the industries it serves, backed by a technology environment it can rely on. With Inspired IT as its ongoing IT partner, the business is positioned to keep pace with evolving needs while maintaining the transparency, clarity and support it values.
“The knowledge she [Jill, Support Services Engineer] has on DRD group and her personal touch has always been a standout.”
Rod Young, Operations Manager, DRD Group
