Managed IT,
Infrastructure Upgrades
and IT Advisory
West Perth, Western Australia
150
FSC Civil is a Western Australian civil construction company specialising in the delivery of complex infrastructure projects across the transport, utilities, and community sectors. As the business expanded, so did the need for a more robust and scalable IT environment. To support their growing workforce and ensure seamless operations, FSC Civil partnered with Inspired IT to enhance their systems and gain access to reliable, secure, and responsive managed IT services and strategic advisory.
Before partnering with Inspired IT, FSC Civil faced growing challenges in maintaining a secure, efficient, and scalable IT environment. As the company expanded, it became clear that their existing IT setup lacked the proactivity and responsiveness needed to support their fast-paced operations. They needed a partner who could not only provide dependable Managed IT Support, but also offer strategic IT Advisory and implement critical Infrastructure Upgrades.
Additionally, they sought greater transparency around system performance and more consistent support to ensure minimal downtime and maximum productivity across their teams.
To meet FSC Civil’s growing operational demands, Inspired IT delivered a strategic blend of Managed IT Support, Infrastructure Upgrades, and IT Advisory services. Their proactive approach not only stabilised and secured the company’s IT environment but also introduced greater visibility and long-term planning into their technology landscape.
Comprehensive Managed IT Support
Inspired IT implemented a fully managed support service, providing FSC Civil with a single point of contact for all IT issues. This included 24/7 monitoring, rapid response times, and a dedicated helpdesk, ensuring minimal disruption to daily operations and improved user satisfaction across the business.
Infrastructure Upgrades
To future-proof FSC Civil’s IT environment, Inspired IT conducted a thorough assessment and upgraded critical infrastructure components. This included modernising servers, enhancing network performance, and implementing scalable solutions to support the company’s growth trajectory.
Strategic IT Advisory and Reporting
Inspired IT introduced quarterly performance reviews and strategic IT planning sessions. These regular updates provided transparency into system health, identified potential risks before they became issues, and aligned IT initiatives with FSC Civil’s broader business goals.
Since engaging Inspired IT, FSC Civil has experienced several key improvements that have positively impacted their operations and overall confidence in their IT environment:
FSC Civil has seen a marked increase in system stability and a stronger overall security posture, reducing the risk of downtime and cyber threats.
With an average response time of just 14 minutes, IT issues are resolved quickly, minimising downtime and ensuring staff can stay productive and supported.
Quarterly performance reviews provide clear insights into system health and performance, empowering FSC Civil to make informed decisions and plan proactively for future growth.
With enhanced infrastructure, proactive managed IT support, and strategic advisory from Inspired IT, FSC Civil now operates on a more secure and scalable foundation, positioning the company to confidently pursue larger, more complex projects while supporting workforce expansion and driving long-term, technology-enabled business growth.
“Inspired IT have been fantastic to work with. Their support team is fast, professional, and genuinely proactive, we usually have someone logged in and resolving an issue within minutes. Our systems have never been more secure or better maintained. We really value the partnership.”
Mairead Breen, General Manager, FSC Civil
