Unlock the full potential of Microsoft Teams for your business with its new chat and channels features. Discover how these can simplify your digital workspace and keep you connected with your team – making it easier to catch up and to organise your work.
Simplify Your Work with the New Teams Features
The new experience can streamline your workflow and make collaboration more efficient and effective.
Easy Project Management
You can now combine the view for chats and channels, letting you to manage all your conversations in just one place. You may opt to keep chats and channels separate though, if that suits your workflow better.
Prioritising Conversations
With the new Favorites section, you can quickly access pinned chats and channels, so your most important conversations are always just at your fingertips.
Organising Conversations
Custom sections allow you to group related chats and channels in a more organised way. The drag-and-drop functionality lets you effortlessly arrange these sections to match your preferences.
Staying on Top of Mentions
A centralised view for all @mentions across chats, channels, and meetings ensures you never miss an important message. This can help you stay responsive and engaged with your team.
Personalising Your Experience
Microsoft Teams’ customisable settings to tailor the experience to your individual needs. You can choose separate views for chats and channels, enable message previews, and adjust the channel list display to your liking.
Microsoft Teams Supports Your Team
All these new features are designed so your team can work together easier.
Streamlined Remote Work
Stay connected with colleagues no matter where you are, while keeping communication streamlined and important messages easy to access.
Effective Team Collaboration
Enhance teamwork by organising chats and channels, ensuring everyone stays on the same page and nothing slips through the cracks.
How You can Use Teams’ New Features
The new Microsoft Teams experience is designed to meet the needs of various sectors.
Accounting and Law Firms
- Case Management: Organise client communications and case files within dedicated channels, so all relevant information is easily accessible and up-to-date.
- Team Collaboration: Use the new @mentions view to quickly address urgent client queries and for focused internal discussions.
Mining, Engineering, and Construction
- Project Coordination: Organise all project-related conversations, documents, and updates in one location, for easier progress tracking and better collaboration with on-site and remote teams.
- Issue Resolution: Use filters to prioritise and manage critical project issues and ensure timely responses.
Service-Focused Businesses
- Customer Support: Centralise customer interactions and support tickets within channels, allowing for efficient tracking and resolution of customer issues.
- Team Meetings: Utilise the “Meet now” feature for quick, informal huddles to discuss urgent customer needs or service updates.
Healthcare Services
- Patient Care Coordination: Streamline communication between healthcare providers by organising patient information and care plans within channels.
- Emergency Response: Use the new chat and channels experience to quickly triage and respond to urgent patient care messages.
Education and Training
- Classroom Management: Organise class discussions, assignments, and resources within channels, making it easier for students and teachers to stay on track.
- Student Support: Use the @mentions view to ensure student queries are addressed promptly and efficiently.
Finance
- Financial Planning: Ensure easy access and collaboration among team members by using just one location for all financial planning discussions and documents.
- Regulatory Compliance: Use filters to manage and prioritise compliance-related messages and ensure timely responses.
Professional Services
- Client Projects: Centralise client project communications and files within channels, making it easier to manage and collaborate on multiple projects.
- Internal Collaboration: Use the new chat and channels experience to streamline internal communications and ensure everyone stays informed and aligned.
“Simple By Default, Powerful on Demand”
Experience the power of Microsoft Teams’ new chat and channels features and simplify the way you work. Watch the video and start making the most of these powerful tools.
To learn more about optimising your workflow and improving efficiency, check out our Microsoft 365 services.