Notifications about Outlook mobile in Outlook

In March ’20 we sent MC207028 advising customers that Microsoft will start to notify users in Outlook that they can get Outlook for iOS and Android for certain customers in select markets.

This message is to let you know that this change now applies to customers worldwide including customers that:

  • Subscribed to education Office 365 and Microsoft 365 plans
  • Are in the European Union and European Economic Area

Key points:

  • Timing: August 12, 2020
  • Control: Admin control via PowerShell for Outlook on the web
  • Action: review and assess

With deep integration across OneDrive, Teams and Office apps, Outlook is the best way to experience Microsoft 365 on a mobile device. Outlook mobile integrates Microsoft 365 enterprise-grade security to protect company data for a mobile workforce with built in protection against viruses, spam, phishing attacks and other threats. Many customers are not aware they can get additional functionality and commercial use rights to Outlook mobile as part of their Office 365 and Microsoft 365 services at no extra cost.

Note: These changes do not apply for customers subscribed to government Office 365 and Microsoft 365 plans.

How this affects your organization:

Users who use Outlook with their work or school accounts but are not using Outlook mobile may see a notice that they can get Outlook for their phone. If they dismiss the notice or start to use Outlook mobile, the notification will not reappear. A quick link or scannable code will be provided to simplify downloading the app to the mobile device of their choice.

What you need to do to prepare:

If you prefer that users in your organization do not see notifications about Outlook mobile in Outlook on the web, you can block these notifications by using the MobileAppEducationEnabled cmdlet control.

In a later release, this same cmdlet will be able to manage notifications in Outlook for Windows too but for now, you can complete this form to submit your request to block these notifications in Outlook for Windows. You will need to provide your tenant ID. Requests will take 7 days to take effect (you will not receive a confirmation that your request has been received or processed).